Welcome to Shaniya's Henna Atelier! We're excited to serve you. Below is our shipping policy to ensure you have all the details about how your orders are handled.
Processing Time
All orders are processed within 2-5 business days. We do not ship on weekends or holidays. During busy periods, processing times may be extended. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Method
We offer a flat-rate shipping option for all orders. Delivery typically takes 5-7 business days from the time your order is processed. Please note that delivery times may vary depending on your location.
Shipping Costs
The shipping cost is a flat rate of $12.99 for all orders within the contiguous Canada. Orders over $75 qualify for free shipping.
International Shipping
We currently only ship within the Canada and do not offer international shipping.
Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your shipment.
Lost or Damaged Packages
We carefully package all orders to ensure they arrive in excellent condition. If your package is lost or damaged during transit, please contact us at myhennaatelier@gmail.com. We will assist you in resolving the issue with the carrier.
Address Changes
To update your shipping address, please contact us immediately at myhennaatelier@gmail.com. We can only make address changes before your order has been processed and shipped.